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Protecting Organization Reputations During a Crisis: The Development and Application of Situational Crisis Communication Theory

Corporate reputation review, 2007-09, Vol.10 (3), p.163-176 [Peer Reviewed Journal]

Palgrave Macmillan Ltd 2007 ;ISSN: 1363-3589 ;EISSN: 1479-1889 ;DOI: 10.1057/palgrave.crr.1550049

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