Pooled vs. Dedicated Queues when Customers Are Delay-Sensitive
Management science, 2021-06, Vol.67 (6), p.3785-3802 [Peer Reviewed Journal]Copyright Institute for Operations Research and the Management Sciences Jun 2021 ;ISSN: 0025-1909 ;EISSN: 1526-5501 ;DOI: 10.1287/mnsc.2020.3663
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