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Chatbol, a Chatbot for the Spanish “La Liga”

9th International Workshop on Spoken Dialogue System Technology, 2019, p.319-330

Springer Nature Singapore Pte Ltd. 2019 ;Attribution-NonCommercial-NoDerivs 3.0 Spain info:eu-repo/semantics/openAccess http://creativecommons.org/licenses/by-nc-nd/3.0/es/ ;ISSN: 1876-1100 ;ISBN: 9811394423 ;ISBN: 9789811394423 ;EISSN: 1876-1119 ;EISBN: 9789811394430 ;EISBN: 9811394431 ;DOI: 10.1007/978-981-13-9443-0_28

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  • Title:
    Chatbol, a Chatbot for the Spanish “La Liga”
  • Author: Segura, Carlos ; Palau, Àlex ; Luque, Jordi ; Costa-Jussà, Marta R. ; Banchs, Rafael E.
  • Subjects: Chat oriented dialogue system ; Informàtica ; Language understanding ; Natural language processing ; Natural language processing (Computer science) ; Question answering system ; Retrieval based chat oriented dialogue ; Spoken dialogue systems ; Tractament del llenguatge natural (Informàtica) ; Àrees temàtiques de la UPC
  • Is Part Of: 9th International Workshop on Spoken Dialogue System Technology, 2019, p.319-330
  • Description: This work Segura, Carlos Palau, ÀlexLuque, Jordi of a social chatbot for the football domain. Costa-Jussà, Marta R. chatbot, named chatbol, aims at answering Banchs, Rafael E. wide variety of questions related to the Spanish football league “La Liga”. Chatbol is deployed as a Slack client for text-based input interaction with users. One of the main Chatbol’s components, a NLU block, is trained to extract the intents and associated entities related to user’s questions about football players, teams, trainers and fixtures. The information for the entities is obtained by making sparql queries to Wikidata site in real time. Then, the retrieved data is used to update the specific chatbot responses. As a fallback strategy, a retrieval-based conversational engine is incorporated to the chatbot system. It allows for a wider variety and freedom of responses, still football oriented, for the case when the NLU module was unable to reply with high confidence to the user. The retrieval-based response database is composed of real conversations collected both from a IRC football channel and from football-related excerpts picked up across movie captions, extracted from the OpenSubtitles database.
  • Publisher: Singapore: Springer Singapore
  • Language: English
  • Identifier: ISSN: 1876-1100
    ISBN: 9811394423
    ISBN: 9789811394423
    EISSN: 1876-1119
    EISBN: 9789811394430
    EISBN: 9811394431
    DOI: 10.1007/978-981-13-9443-0_28
  • Source: Recercat
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