Fast or free shipping options in online and Omni-channel retail? The mediating role of uncertainty on satisfaction and purchase intentions
The international journal of logistics management, 2017-01, Vol.28 (4), p.1099-1122 [Peer Reviewed Journal]Emerald Publishing Limited ;Emerald Publishing Limited 2017 ;ISSN: 0957-4093 ;EISSN: 1758-6550 ;DOI: 10.1108/IJLM-05-2016-0130
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