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Doing Good: Racial Tensions and Workplace Inequalities at a Community Clinic in El Nuevo South

2013 The Arizona Board of Regents ;ISBN: 9780816521326 ;ISBN: 0816521328 ;EISBN: 9780816599967 ;EISBN: 0816599963 ;OCLC: 828494718 ;LCCallNum: RA418.5.S63D44 2013

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  • Title:
    Doing Good: Racial Tensions and Workplace Inequalities at a Community Clinic in El Nuevo South
  • Author: Natalia Deeb-Sossa
  • Subjects: Community health services ; Discrimination in employment ; Employees ; Equality ; Health aspects ; Hispanic Americans ; North Carolina ; SOCIAL SCIENCE ; Social status ; Sociology
  • Description: Throughout the "New South," relationships based on race, class, social status, gender, and citizenship are being upended by the recent influx of Latina/o residents. Doing Good examines these issues as they play out in the microcosm of a community health center in North Carolina that previously had served mostly African American clients but now serves predominantly Latina/o clients. Drawing on eighteen months of experience as a participant- observer in the clinic and in-depth interviews with clinic staff at all levels, Natalia Deeb-Sossa provides an informative and fascinating view of how changing demographics are profoundly affecting the new social order.Deeb-Sossa argues persuasively that "moral identities" have been constructed by clinic staff. The high-status staff-nearly all of whom are white-see themselves as heroic workers. Mid- and lower-status Latina staff feel like they are guardians of people who are especially needy and deserving of protection. In contrast, the moral identity of African American staffers had previously been established in response to serving "their people." Their response to the evolving clientele has been to create a self-image of superiority by characterizing Latina/o clients as "immoral," "lazy," "working the system," having no regard for rules or discipline, and being irresponsible parents.All of the health-care workers want to be seen as "doing good." But they fail to see how, in constructing and maintaining their own moral identity in response to their personal views and stereotypes, they have come to treat each other and their clients in ways that contradict their ideals.
  • Publisher: Tucson: University of Arizona Press
  • Creation Date: 2013
  • Format: 176
  • Language: English
  • Identifier: ISBN: 9780816521326
    ISBN: 0816521328
    EISBN: 9780816599967
    EISBN: 0816599963
    OCLC: 828494718
    LCCallNum: RA418.5.S63D44 2013
  • Source: Ebook Central Academic Complete
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