Hospital healthcare service quality, patient satisfaction and loyalty: An investigation in context of private healthcare systems
The International journal of quality & reliability management, 2018-01, Vol.35 (6), p.1195-1214 [Peer Reviewed Journal]ISSN: 0265-671X ;EISSN: 1758-6682 ;DOI: 10.1108/IJQRM-02-2017-0031
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