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Utilization of Random Forest and Deep Learning Neural Network for Predicting Factors Affecting Perceived Usability of a COVID-19 Contact Tracing Mobile Application in Thailand "ThaiChana"

International journal of environmental research and public health, 2022-05, Vol.19 (10), p.6111 [Peer Reviewed Journal]

2022 by the authors. Licensee MDPI, Basel, Switzerland. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license (https://creativecommons.org/licenses/by/4.0/). Notwithstanding the ProQuest Terms and Conditions, you may use this content in accordance with the terms of the License. ;2022 by the authors. 2022 ;ISSN: 1660-4601 ;ISSN: 1661-7827 ;EISSN: 1660-4601 ;DOI: 10.3390/ijerph19106111 ;PMID: 35627647

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Title:
Utilization of Random Forest and Deep Learning Neural Network for Predicting Factors Affecting Perceived Usability of a COVID-19 Contact Tracing Mobile Application in Thailand "ThaiChana"
Author: Ong, Ardvin Kester S ; Chuenyindee, Thanatorn ; Prasetyo, Yogi Tri ; Nadlifatin, Reny ; Persada, Satria Fadil ; Gumasing, Ma Janice J ; German, Josephine D ; Robas, Kirstien Paola E ; Young, Michael N ; Sittiwatethanasiri, Thaninrat
Subjects: Accuracy ; Algorithms ; Applications programs ; Classifiers ; Contact Tracing ; Coronaviruses ; COVID-19 ; COVID-19 - epidemiology ; COVID-19 - prevention & control ; Decision trees ; Deep Learning ; Humans ; Machine learning ; Medical supplies ; Mobile Applications ; Mobile communications networks ; Neural networks ; Neural Networks, Computer ; Social research ; Technology ; Technology Acceptance Model ; Thailand - epidemiology ; Usability ; Vaccination
Is Part Of: International journal of environmental research and public health, 2022-05, Vol.19 (10), p.6111
Description: The continuous rise of the COVID-19 Omicron cases despite the vaccination program available has been progressing worldwide. To mitigate the COVID-19 contraction, different contact tracing applications have been utilized such as Thai Chana from Thailand. This study aimed to predict factors affecting the perceived usability of Thai Chana by integrating the Protection Motivation Theory and Technology Acceptance Theory considering the System Usability Scale, utilizing deep learning neural network and random forest classifier. A total of 800 respondents were collected through convenience sampling to measure different factors such as understanding COVID-19, perceived severity, perceived vulnerability, perceived ease of use, perceived usefulness, attitude towards using, intention to use, actual system use, and perceived usability. In total, 97.32% of the deep learning neural network showed that understanding COVID-19 presented the most significant factor affecting perceived usability. In addition, random forest classifier produced a 92% accuracy with a 0.00 standard deviation indicating that understanding COVID-19 and perceived vulnerability led to a very high perceived usability while perceived severity and perceived ease of use also led to a high perceived usability. The findings of this study could be considered by the government to promote the usage of contact tracing applications even in other countries. Finally, deep learning neural network and random forest classifier as machine learning algorithms may be utilized for predicting factors affecting human behavior in technology or system acceptance worldwide.
Publisher: Switzerland: MDPI AG
Language: English
Identifier: ISSN: 1660-4601
ISSN: 1661-7827
EISSN: 1660-4601
DOI: 10.3390/ijerph19106111
PMID: 35627647
Source: Geneva Foundation Free Medical Journals at publisher websites
MEDLINE
PubMed Central
Coronavirus Research Database
ProQuest Central

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Utilization of Random Forest and Deep Learning Neural Network for Predicting Factors Affecting Perceived Usability of a COVID-19 Contact Tracing Mobile Application in Thailand "ThaiChana"

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