Role of affective forecasting in customers’ hotel service experiences
International journal of contemporary hospitality management, 2022-02, Vol.34 (3), p.1062-1083 [Peer Reviewed Journal]Emerald Publishing Limited ;Emerald Publishing Limited 2021 ;ISSN: 0959-6119 ;EISSN: 1757-1049 ;DOI: 10.1108/IJCHM-04-2021-0530
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