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Automation and discretion: explaining the effect of automation on how street-level bureaucrats enforce

Public management review, 2023-01, Vol.25 (1), p.42-62 [Peer Reviewed Journal]

2021 The Author(s). Published by Informa UK Limited, trading as Taylor & Francis Group. 2021 ;ISSN: 1471-9037 ;EISSN: 1471-9045 ;DOI: 10.1080/14719037.2021.1937684

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