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Japanese Community and Organizational Mediation

The Journal of conflict resolution, 1997-04, Vol.41 (2), p.311-328 [Peer Reviewed Journal]

Copyright 1997 Sage Publications, Inc. ;Copyright Sage Publications, Inc. Apr 1997 ;ISSN: 0022-0027 ;EISSN: 1552-8766 ;DOI: 10.1177/0022002797041002005 ;CODEN: JCFRAL

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Title:
Japanese Community and Organizational Mediation
Author: Callister, Ronda Roberts ; Wall, James A.
Subjects: ASIA ; Asian students ; Case Studies ; Communities ; Community ; Community associations ; Community organization ; Community Relations ; CONFLICT ; Conflict Resolution ; Confucianism ; Courts ; Critical listening ; Crosscultural Analysis ; Cultural history ; Cultural Values ; Dispute settlement ; Disputes ; Empathy ; Interpersonal Relationship ; Interviews ; Japan ; Japanese culture ; Korean culture ; Listening ; Mediation ; Methods ; Organization ; Organizations (Social) ; Peoples Republic of China ; Social conditions ; Society ; South Korea ; Structured Interviews
Is Part Of: The Journal of conflict resolution, 1997-04, Vol.41 (2), p.311-328
Description: This study investigated community and organizational mediation in Japan. Initially, hypotheses about community mediation were developed from a review of Japanese history and culture. These predictions were compared to data from interviews with Japanese students and subsequently with data collected in Japan. The comparisons yielded revised predictions about organizational conflict resolution, which were strongly supported by data collected in Japan. Specifically, it was found that the Japanese in their organizations, as in the community, infrequently use assertive mediation techniques such as criticism, education, and disputant separation. They are more apt to rely on nonassertive techniques such as gathering information from the disputants, listening to opinions, and relaying these between disputants. Such an approach is significantly less assertive than that used by the Chinese or the South Koreans.
Publisher: 2455 Teller Road, Thousand Oaks, CA 91320: Sage Publications
Language: English
Identifier: ISSN: 0022-0027
EISSN: 1552-8766
DOI: 10.1177/0022002797041002005
CODEN: JCFRAL
Source: ProQuest One Psychology
Alma/SFX Local Collection
ProQuest Central

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Japanese Community and Organizational Mediation

Copyright 1997 Sage Publications, Inc. ;Copyright Sage Publications, Inc. Apr 1997 ;ISSN: 0022-0027 ;EISSN: 1552-8766 ;DOI: 10.1177/0022002797041002005 ;CODEN: JCFRAL

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