skip to main content
Language:
Search Limited to: Search Limited to: Resource type Show Results with: Show Results with: Search type Index

A Review of Patient and Provider Satisfaction with Telemedicine

Current allergy and asthma reports, 2020-09, Vol.20 (11), p.72-72, Article 72 [Peer Reviewed Journal]

Springer Science+Business Media, LLC, part of Springer Nature 2020 ;ISSN: 1529-7322 ;EISSN: 1534-6315 ;DOI: 10.1007/s11882-020-00969-7 ;PMID: 32959158

Full text available

Citations Cited by
  • Title:
    A Review of Patient and Provider Satisfaction with Telemedicine
  • Author: Nguyen, Mary ; Waller, Morgan ; Pandya, Aarti ; Portnoy, Jay
  • Subjects: Allergology ; Health Personnel - standards ; Humans ; Medicine ; Medicine & Public Health ; Patient Satisfaction ; Section Editor ; Telemedicine - methods ; Telemedicine and Technology (J Portnoy ; Telemedicine and Technology (J Portnoy, Section Editor) ; Topical Collection on Telemedicine and Technology
  • Is Part Of: Current allergy and asthma reports, 2020-09, Vol.20 (11), p.72-72, Article 72
  • Description: Purpose of Review The purpose of this review is to describe the determinants of satisfaction with telemedicine (TM) and how they compare with in-person visits from both the perspective of patients and of providers. Recent Findings The use of TM will expand only if patients and providers are at least as satisfied with it as they are with in-person visits. Since deviations from expected care can result in reduced satisfaction regardless of the quality of the visit or objective medical outcomes, it is important to understand and to help form those expectations when possible. Patients consistently report 95–100% satisfaction rate with TM when compared with in-person appointments. They tend to cite the convenience of decreased travel times and costs as the main drivers for satisfaction with TM. Providers tend to be satisfied with TM if they have input into its development, there is administrative support, the technology is reliable and easy to use, and if there is adequate reimbursement for its use. Summary Satisfaction with TM is necessary for adoption of this new technology. To improve satisfaction it is important to consider factors that drive it both for patients and for providers.
  • Publisher: New York: Springer US
  • Language: English
  • Identifier: ISSN: 1529-7322
    EISSN: 1534-6315
    DOI: 10.1007/s11882-020-00969-7
    PMID: 32959158
  • Source: AUTh Library subscriptions: ProQuest Central
    MEDLINE
Back to results list
INSPIRE LIBRARY - TON DUC THANG UNIVERSITY (84-028) 37 755 057 Feedback
19 Nguyen Huu Tho St. Dist.7, HCM thuvien@tdtu.edu.vn

Copyright © 2017 INSPIRE LIBRARY - TON DUC THANG UNIVERSITY

Searching Remote Databases, Please Wait