Online Customer Experience in e-Retailing: An empirical model of Antecedents and Outcomes
Journal of retailing, 2012-06, Vol.88 (2), p.308-322 [Peer Reviewed Journal]2012 ;Copyright © 2012 New York University. ;ISSN: 0022-4359 ;EISSN: 1873-3271 ;DOI: 10.1016/j.jretai.2012.03.001 ;CODEN: JLREA3
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