Estimating the Impact of Understaffing on Sales and Profitability in Retail Stores
Production and operations management, 2015-02, Vol.24 (2), p.201-218 [Peer Reviewed Journal]2015 The Authors ;2014 Production and Operations Management Society ;Copyright Blackwell Publishers Inc. Feb 2015 ;ISSN: 1059-1478 ;EISSN: 1937-5956 ;DOI: 10.1111/poms.12237 ;CODEN: POMAEN
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