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Conversational commerce: entering the next stage of AI-powered digital assistants

Annals of operations research, 2024-02, Vol.333 (2-3), p.653-687 [Peer Reviewed Journal]

The Author(s) 2021 ;ISSN: 0254-5330 ;EISSN: 1572-9338 ;DOI: 10.1007/s10479-021-04049-5

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