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Conversational Artificial Intelligence in Psychotherapy: A New Therapeutic Tool or Agent?

American journal of bioethics, 2023-05, Vol.23 (5), p.4-13 [Peer Reviewed Journal]

2022 The Author(s). Published with license by Taylor & Francis Group, LLC. 2022 ;ISSN: 1526-5161 ;EISSN: 1536-0075 ;DOI: 10.1080/15265161.2022.2048739 ;PMID: 35362368

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  • Title:
    Conversational Artificial Intelligence in Psychotherapy: A New Therapeutic Tool or Agent?
  • Author: Sedlakova, Jana ; Trachsel, Manuel
  • Subjects: agency ; Artificial Intelligence ; Communication ; Ethical Analysis ; ethics ; Humans ; Mental Health ; Psychotherapy ; therapeutic alliance
  • Is Part Of: American journal of bioethics, 2023-05, Vol.23 (5), p.4-13
  • Description: Conversational artificial intelligence (CAI) presents many opportunities in the psychotherapeutic landscape-such as therapeutic support for people with mental health problems and without access to care. The adoption of CAI poses many risks that need in-depth ethical scrutiny. The objective of this paper is to complement current research on the ethics of AI for mental health by proposing a holistic, ethical, and epistemic analysis of CAI adoption. First, we focus on the question of whether CAI is rather a tool or an agent. This question serves as a framework for the subsequent ethical analysis of CAI focusing on topics of (self-) knowledge, (self-)understanding, and relationships. Second, we propose further conceptual and ethical analysis regarding human-AI interaction and argue that CAI cannot be considered as an equal partner in a conversation as is the case with a human therapist. Instead, CAI's role in a conversation should be restricted to specific functions.
  • Publisher: United States: Taylor & Francis
  • Language: English
  • Identifier: ISSN: 1526-5161
    EISSN: 1536-0075
    DOI: 10.1080/15265161.2022.2048739
    PMID: 35362368
  • Source: Taylor & Francis Open Access
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