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The determinants of face to face frequency in inter-firm relationships: an empirical analysis
Revue d'économie régionale et urbaine (ADICUEER (Association)), 2014-01, Vol.4, p.613-642
[Peer Reviewed Journal]
ISSN: 0180-7307
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Title:
The determinants of face to face frequency in inter-firm relationships: an empirical analysis
Author:
Lethiais, Virginie
;
Aguiléra, Anne
Subjects:
Brittany
;
Empirical research
;
Face to face meetings
;
France
;
Information and communication technologies
;
Inter-firm relations
;
Small and medium sized enterprises
Is Part Of:
Revue d'économie régionale et urbaine (ADICUEER (Association)), 2014-01, Vol.4, p.613-642
Description:
// ABSTRACT IN FRENCH: Cet article vise à discuter l'influence des TIC, de la nature des échanges et des formes de proximité (spatiale et non spatiale) sur la fréquence du recours au face-à-face dans les relations client-fournisseur. Les données utilisées sont issues d'une enquête réalisée en 2008 par questionnaire auprès d'un échantillon représentatif de 2000 PME localisées en Bretagne. Les résultats ne permettent pas de conclure sur le rôle de la nature des connaissances, mais soulignent que la distance spatiale et l'usage des TIC limitent les rencontres physiques. Ils montrent aussi le rôle contrasté des variables rendant compte des formes de proximité non spatiale entre les partenaires: certaines, comme la confiance, diminuent les besoins de rencontre; d'autres, comme la bonne connaissance antérieure des interlocuteurs, tendent à les augmenter. Ces résultats mettent en évidence la dimension profondément sociale des relations interentreprises et leur influence sur les besoins de face-à-face. // ABSTRACT IN ENGLISH: This paper seeks to identify the influence of ICT, the nature of knowledge and spatial and non-spatial proximities between the parties on the frequency of face to face interactions in customer-provider relationships. Data come from a 2008 survey of 2000 representative SMES located in the Brittany Region. The results are not clear about the role of the nature of knowledge, but highlight the importance of the spatial distance between the partners and of ICT which both reduce physical encounters and of several forms of non spatial proximities: if confidence reduces the need for face to face encounters, when partners know each other from a long time they physically meet more frequently. These results underline the social nature of inter-firms relationship and its influence on the need for face to face. Reprinted by permission of the editor
Language:
French
Identifier:
ISSN: 0180-7307
Source:
Cairn.info - Revues en accès libre
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