Physician-user interaction and users' perceived service quality: evidence from Chinese mobile healthcare consultation
Information technology & people (West Linn, Or.), 2020-10, Vol.33 (5), p.1403-1426 [Peer Reviewed Journal]Emerald Publishing Limited ;Emerald Publishing Limited 2020 ;ISSN: 0959-3845 ;EISSN: 1758-5813 ;DOI: 10.1108/ITP-01-2019-0039
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