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Exploring the critical challenges and factors influencing the E-learning system usage during COVID-19 pandemic

Education and information technologies, 2020-11, Vol.25 (6), p.5261-5280 [Peer Reviewed Journal]

Springer Science+Business Media, LLC, part of Springer Nature 2020 ;Springer Science+Business Media, LLC, part of Springer Nature 2020. ;COPYRIGHT 2020 Springer ;ISSN: 1360-2357 ;EISSN: 1573-7608 ;DOI: 10.1007/s10639-020-10219-y ;PMID: 32837229

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  • Title:
    Exploring the critical challenges and factors influencing the E-learning system usage during COVID-19 pandemic
  • Author: Almaiah, Mohammed Amin ; Al-Khasawneh, Ahmad ; Althunibat, Ahmad
  • Subjects: College Students ; Computer Appl. in Social and Behavioral Sciences ; Computer Science ; Computers and Education ; Coronaviruses ; COVID-19 ; Education ; Educational Technology ; Electronic Learning ; Epidemics ; Foreign Countries ; Information Systems Applications (incl.Internet) ; Online instruction ; Pandemics ; Saudi Arabia ; Technology Uses in Education ; Use Studies ; User Interfaces and Human Computer Interaction
  • Is Part Of: Education and information technologies, 2020-11, Vol.25 (6), p.5261-5280
  • Description: The provision and usage of online and e-learning system is becoming the main challenge for many universities during COVID-19 pandemic. E-learning system such as Blackboard has several fantastic features that would be valuable for use during this COVID-19 pandemic. However, the successful usage of e-learning system relies on understanding the adoption factors as well as the main challenges that face the current e-learning systems. There is lack of agreement about the critical challenges and factors that shape the successful usage of e-learning system during COVID-19 pandemic; hence, a clear gap has been identified in the knowledge on the critical challenges and factors of e-learning usage during this pandemic. Therefore, this study aims to explore the critical challenges that face the current e-learning systems and investigate the main factors that support the usage of e-learning system during COVID-19 pandemic. This study employed the interview method using thematic analysis through NVivo software. The interview was conducted with 30 students and 31 experts in e-learning systems at six universities from Jordan and Saudi Arabia. The findings of this study offer useful suggestions for policy-makers, designers, developers and researchers, which will enable them to get better acquainted with the key aspects of the e-learning system usage successfully during COVID-19 pandemic.
  • Publisher: New York: Springer US
  • Language: English
  • Identifier: ISSN: 1360-2357
    EISSN: 1573-7608
    DOI: 10.1007/s10639-020-10219-y
    PMID: 32837229
  • Source: Education Resources Information Center (ERIC)
    AUTh Library subscriptions: ProQuest Central

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