The Impact of Customer Service Robot’s Proactive Behavior on Consumer Purchase Intention in a Pre-sale Consultation Scenario
HCI International 2023 Posters, p.401-408 [Peer Reviewed Journal]The Author(s), under exclusive license to Springer Nature Switzerland AG 2023 ;ISSN: 1865-0929 ;ISBN: 9783031360008 ;ISBN: 3031360001 ;EISSN: 1865-0937 ;EISBN: 9783031360015 ;EISBN: 303136001X ;DOI: 10.1007/978-3-031-36001-5_51
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