MULTI-STATE MODELLING OF CUSTOMER CHURN
ASTIN Bulletin : The Journal of the IAA, 2022-09, Vol.52 (3), p.735-764 [Peer Reviewed Journal]The Author(s), 2022. Published by Cambridge University Press on behalf of The International Actuarial Association ;ISSN: 0515-0361 ;EISSN: 1783-1350 ;DOI: 10.1017/asb.2022.18
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