Inducing AI-powered chatbot use for customer purchase: the role of information value and innovative technology
Journal of systems and information technology, 2023-06, Vol.25 (2), p.219-241 [Peer Reviewed Journal]Emerald Publishing Limited ;ISSN: 1328-7265 ;EISSN: 1328-7265 ;DOI: 10.1108/JSIT-09-2021-0206
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