Customer experience management in hospitality: A literature synthesis, new understanding and research agenda
International journal of contemporary hospitality management, 2018-01, Vol.30 (1), p.21-56 [Peer Reviewed Journal]ISSN: 0959-6119 ;EISSN: 1757-1049 ;DOI: 10.1108/IJCHM-10-2015-0549
Full text available
|
||||
 |
INSPIRE LIBRARY - TON DUC THANG UNIVERSITY |  |
(84-028) 37 755 057 | Feedback |
| 19 Nguyen Huu Tho St. Dist.7, HCM |  |
thuvien@tdtu.edu.vn | ||